Head is a mediocre snowboard brand that has some known warranty issues. While the brand does have some decent boards, a lack of durability and poor customer service do not make them a recommended choice.
I’ve been snowboarding for most of my life and love everything about the sport. I have first-hand experience with many different boards and equipment and know what makes a quality snowboard brand.
This post will take a look at Head. I’ll tell you why I think this is another average snowboard brand and provide you with some background on the company.
Let’s dig in.
Why Head is an Average Snowboard Brand
One of the main factors I consider when choosing a snowboard brand to look into is the durability of their boards and their reputation. I ride pretty hard, so I need a board that will hold up well when I push things to the limit.
I spoke with a few friends who have experience with Head boards, and they did not have good things to say about durability. A few of them experienced delaming, poor performance, and other technical issues that didn’t seem to match how they were riding.
On top of all that, when these friends tried to reach out to customer service about the issues, they didn’t receive much help. Even though one of these boards was under warranty, it was not replaced or fixed.
That tells me that Head does not have good customer service or even really believes in its products. And that’s pretty unfortunate. While I know talking to two people doesn’t sum up an entire brand, it is still a good look into how they do business.
When a company doesn’t stand behind its products, it’s pretty difficult to want to give them my hard-earned money. If you have similar feelings, I suggest not choosing Head boards or any of their other products.
The brand does offer some affordable boards, and that’s probably the only enticing factor I’ve noticed. If you are on a budget, Head might be looking into. But remember my words of caution about the warranty issues above.
Should You Get a Head Snowboard?
The truth is, you probably shouldn’t get a Head board. I don’t like to support brands with bad customer service, and this company sure seems to be one of those. It’s not worth your money or the potential headache involved in resolving an issue with them.
But can a Head snowboard work for somebody? I’m sure it could, or else the brand wouldn’t be in business. I think the affordability factor is the best aspect of these boards, so if you want to save a few dollars, go for it.
I would be cautious about buying one of these boards with known durability and customer service issues. Value is important, and when you buy a cheap board that gets ruined easily, that’s not a good value.
Here are a few quick answers to some of the most commonly asked questions relating to Head snowboards.
Are Head snowboards good for beginners?
Head snowboards can be a decent option for beginners. Most of the brand’s beginner models are budget-friendly, making them a good choice for new riders who don’t want to spend a lot of money. But the brand does have some known durability issues.
Where are Head snowboards made?
Head snowboards are made in Switzerland at the main factory of the company. This is where nearly all of the Head models that you see at snowboard shops around the world first come into existence.
What is the best brand for snowboard?
There are too many solid brands out there to pick just own. Ultimately, the best board comes down to what works the best for you, and every rider is different. But some top brands include Burton, Salomon, Jones, Arbor, and Nitro.
Head is another average snowboard brand that I don’t really recommend. I’ve heard too many negative things about their boards, warranties, and customer service to ever try them out myself.
But Head does have a few affordable models that might be worth exploring if you are on a budget. Just know that you might not get help if you encounter any issues with durability during its warranty period.About Lorraine